Privacy Policy
Media Distribution Inc. ("MDI," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and share your personal information when you access and use our website ("multicastagent.com") and services related to the Multicast Agent software.
Media Distribution Inc. (MDI) collects information necessary for providing and improving its services. When you create an account, we collect personal details such as your name, email address, and company information. If you make a purchase, we collect billing details, payment information, and transaction records, which are processed securely by third-party payment providers. When you contact customer support, we gather relevant details to assist you. Additionally, we automatically collect device and usage data, including IP addresses, browser types, operating systems, and website interactions. Cookies and similar tracking technologies are used to enhance user experience, analyze traffic, and personalize content.
The information we collect is used to provide, operate, and enhance the Multicast Agent software and related services. We use it to process transactions, manage customer accounts, personalize user experiences, and optimize performance. We also use collected data to communicate important updates, security alerts, and promotional content where permitted. Additionally, we process data to comply with legal obligations and enforce our Terms of Service.
MDI does not sell personal information. However, we may share data with trusted service providers that assist with payment processing, analytics, hosting, and customer support. In cases where legal compliance requires disclosure, we may share data with law enforcement authorities. If MDI undergoes a business transaction such as a merger, acquisition, or sale of assets, user data may be transferred to the new entity.
We retain personal data for as long as necessary to fulfill our services and comply with legal obligations. If you wish to request the deletion of your data, you may contact us. Depending on your location, you may have rights regarding your personal data, including access, correction, deletion, and the ability to opt out of certain data processing activities. You can manage your cookie preferences through your browser settings.
To protect your information, we implement industry-standard security measures. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute protection. MDI operates globally, which means that user data may be stored or processed in jurisdictions outside your country. We ensure that appropriate safeguards are in place for international data transfers.
Our website may contain links to third-party websites. This Privacy Policy does not cover external sites, and we are not responsible for their content or privacy practices. Users should review the privacy policies of any third-party services they interact with.
MDI may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date." Continued use of our services constitutes acceptance of the revised policy.
Updated: February 20th, 2025.